menu
Home
Request brochure
Whitby
Robin Hood's Bay
Scarborough
Ryedale
York
Special offers Advanced search Late availability Latest additions Watch our video Booking enquiry
Owners
Contact Us

map
click for larger version

Click on the map for a larger version

All bookings are accepted on the following terms:

  1. (a) The Holiday Accommodation Agency acts as Booking Agent for the owners of the holiday homes.

    (b) The contract, once formed, will lie between you, the holidaymaker and owner (“the owner”) of the property in respect of which the booking is made. The Holiday Accommodation Agency acts solely in the capacity of a Booking Agent and is not a party to the contract.
  2. No contract exists until a completed booking form has been received by us with a deposit of £70, and our confirmation of the booking has been dispatched. Thereafter the holidaymaker becomes liable for the balance of the rent and this must be paid six weeks before the date of the commencement of the holiday.

  3. The booking shall be deemed to be for the purpose of the people whose names appear on the booking form. The maximum number of persons allowed at the property is clearly stated in the particulars and must not be exceeded without prior consent of the property owner. In the event that the maximum number is exceeded without prior consent as aforesaid the owner has the right to revoke the booking without refund. Bookings will not be accepted from parties of young people and The Holiday Accommodation Agency and the owners reserve the right to refuse or revoke any bookings from parties which may in their opinion be unsuitable for the property concerned.

  4. If you cancel a booking for which you have contracted, we will do what we can to re-let the property, and if we are successful, we will refund any payment made by you, less the £18 booking fee including VAT and a handling charge of £25 for every week booked. If we are unable to re-let the property, then you will remain liable for the balance of rent (if not already paid) and there shall be no obligation on our part to repay or forego any rent paid or unpaid. Holiday Cancellation Insurance will cover you in most cases.

  5. If for any reason it proves necessary for us to make a change in your holiday booking by reason of the unexpected withdrawal of the property by the owner, or for some other reason, we will endeavour to make an alternative booking, or failing this we will refund to you any monies paid by you.

  6. The Property Owner will only accept liability for economic loss whem caused by the negligence of the property owner or his representative.

  7. You are obliged to keep the holiday home and all furnishings, fixtures, fittings and effects, in the same state of repair and condition as they were in at the commencement of the holiday and to ensure that the home is left clean and tidy. In default of such obligation, you are obliged to reimburse the owner against any costs incurred by the owner in remedying such default.

  8. You will be responsible for any damage to the holiday home, or the furniture, fixtures, fittings and effects. Anything broken or damaged should forthwith be repaired or replaced with an article of similar type and value. If this is not possible, any damage or breakage should be reported to the owner, and paid for before departure.

  9. You will permit the owner or us (with or without workmen or others) at reasonable times and on reasonable notice to enter and inspect, and if necessary to repair the property, or to enter the property without notice in an emergency to repair the property or adjoining premises.

  10. You must not assign or part with the possession of the property or any part of it, or anything contained in the property or use it other than as a single dwelling for holiday occupation by the people whose names appear on the booking form.

  11. You must ensure that nothing happens which may be a nuisance or inconvenience to occupiers of neighbouring or adjoining property or adversely affect any insurance of the property.

  12. It is clearly stated in the particulars whether or not pets are allowed at the property. This must be strictly adhered to. If pets are allowed, then you must keep them under strict control. You must not leave pets unattended in the properties and you must exercise them away from the premises. Pets are not permitted in the bedrooms or on the furniture.

  13. If you feel you have a genuine complaint in respect of your holiday home, then this should immediately be reported to the owner or to us. We can take no personal responsibility in this respect, but we will refer it to the owner or representative..

  14. These conditions shall be deemed to have been accepted by you, at the time when you complete the bookings form.

  15. The particulars set out in the website, brochure and any supplements are believed to be correct as of 10/05/2008, E&OE.

These Booking Conditions shall be read and construed in such a way as not to prejudice the statutory rights of the Holiday Maker.

your shortlist
Login to restore your shortlist
Username
Password

menu
Location
Number of people
Minimum bedrooms
Pet (yes)
Short break (yes)


Advanced search...


Copyright The Ingrid Flute Holiday Accommodation Agency
1 Hillcrest Avenue, Scarborough, North Yorkshire, YO12 6RQ Telephone +44 (0) 1723 376777 email info@ingridflute.co.uk